Privacy Policy

At The Pink Secret, we highly value your privacy and are dedicated to protecting the personal information you entrust to us. This policy outlines our commitment to transparency in how we collect, utilize, and safeguard your personal data when you engage with our platform. We encourage you to review this document carefully to understand our privacy practices fully.

Data Collection

We automatically gather certain details about your device when you interact with our website, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you navigate our platform, we collect data about the specific pages or products you view, as well as the referral sources or search terms that led you to our site. This information, which we refer to as "Device Insights," helps us tailor your experience and enhance our services.

We collect Device Insights using various technologies:

  • "Cookies": These are small data files stored on your device that include an anonymous unique identifier. For more details on cookies and how to manage them, please visit http://www.allaboutcookies.org.
  • "Log files": These files track actions on our site, including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • "Web beacons," "tags," and "pixels": These electronic files record information about your site browsing activity, allowing us to better understand user behavior and preferences.

Furthermore, when you make a purchase or attempt to do so through our website, we collect specific details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information, referred to as "Order Details," enables us to fulfill your orders efficiently and provide you with excellent service.

When we refer to "Personal Information" in this Privacy Policy, we encompass both Device Insights and Order Details.

Utilization of Your Personal Information

The Order Details we collect are primarily used to fulfill orders placed through our platform, including processing payment details, arranging shipping, and providing order confirmations or invoices. Additionally, we utilize this information to:

  • Communicate with you effectively;
  • Screen orders for potential risks or fraudulent activities; and
  • Provide you with relevant updates or promotions about our products or services, based on your preferences.

We leverage the Device Insights we gather to identify potential risks and fraudulent activities, enhance the functionality of our platform, and optimize user experiences. This includes generating analytics to understand how our customers interact with our site and assessing the effectiveness of our marketing efforts.

Sharing Your Personal Information

To provide you with the best possible service, we may share your Personal Information with trusted third-party service providers. For example, we partner with reputable payment processors and logistics companies to process and fulfill your orders. Rest assured that we only share the necessary information required to execute these services and maintain strict confidentiality standards.

Additionally, we may disclose your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights and interests.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. Our goal is to provide you with relevant content and promotions tailored to your preferences. If you prefer not to receive personalized advertisements, you can adjust your preferences or opt out using the provided links.

Your Rights

As a valued user, you have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any inquiries regarding our privacy practices, please contact us via the email address provided below.

Data Retention

We retain your Order Details for our records to ensure efficient order processing and customer service. However, if you request the deletion of your information, we will promptly comply with your request, unless retention is necessary for legal or operational reasons.

Currency Conversion

By using our platform, you consent to third-party processing of your IP address for currency conversion purposes. This allows us to display prices in your local currency, ensuring a seamless shopping experience. Rest assured that your currency information is stored securely and used solely for this purpose.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or regulatory requirements. Any significant changes will be communicated to you via our platform.

Contact Us

For further information about our privacy practices or to address any concerns, please don't hesitate to contact us via email at support@thepinksecret.com.

We hope this privacy policy provides clarity and reassurance regarding how we handle your personal information.

 

Thank you for choosing The Pink Secret.